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FAQ

If your question is not answered below, please feel free to reach out to our producer Kari Gillenwater, by email at kari@signalawards.com, or by phone at +1 212 675 3555.

The entry process

At what point will my credit card be charged during the site submission process?

At the end of the entry process, if paying by credit card. We accept Mastercard, Visa, and American Express. This will automatically charge your credit card. As we are verifying your credit card information, this process may take a minute. Please wait. Clicking the button again may result in double billing. If you click the “process my entry” button multiple times and are double billed as a result, email a copy of your confirmation receipt to kari@signalawards.com.

Can I withdraw my entry? Will I get a refund?

You may withdraw your entry by emailing kari@signalawards.com. However, you will not receive a refund as entries are reviewed at any point following submission.

How can I be sure you have received my entry?

You will see a confirmation page noting your entry number and will also receive a confirmation email acknowledging receipt of your entry. If you do not receive an email confirmation within 24 hours, please email kari@signalawards.com.

How can I change my entry?

The following information can be changed on an entry at any time by contacting Signal Awards Call for Entries Customer Service via kari@signalawards.com:

  • Contact info
  • URL – The URL can be changed only if it is the same work that has won/shortlisted or if it has not yet been reviewed.
  • Category – A category change will be granted as long as the site has not yet been reviewed by the panel of judges.

Do you have to be based in the U.S. to participate?

No. Signal Awards accepts entries from all over the world.

Does the entry need to be in English?

No. All entries in a language other than English will be reviewed using Google Translate. All video podcast entries in a language other than English MUST be dubbed or subtitled.

Categories

Which category should I enter?

Signal Awards has four entry types to choose from: Shows (podcast series), Limited Series & Specials, Individual Episodes and Branded Shows & Advertising. We design categories to allow participants to choose an entry category that best fits their media. It is up to the entrant to choose which is most appropriate for that particular entry. An entry can be entered in multiple categories as appropriate. If work is entered in multiple categories, it is eligible to win multiple times. The Signal Academy reserves the right to move entries to other categories if it is clearly appropriate to do so.

Can I enter more than one category?

Yes, absolutely! Many entrants submit work in multiple categories where applicable.

Judging

How do you pick the judges for Signal Awards?

Signal Awards founding judges were chosen based on the impact they have made on the podcast industry and the contributions they have made to podcasting in general. If you are interested in becoming a judge please email kari@signalawards.com.

Is it possible to receive the judges’ ratings and comments for my site?

Due to the volume of entries, Signal Awards cannot offer individual comments and ratings of the work submitted.

Winning an award

What do I get if I win a Signal Award?

All Gold, Silver, and Bronze Signal Award winners will receive a customised, engraved statuette to promote their achievements (additional statuettes can be purchased). Digital icons are also provided for winners’ websites and/or publications. All winners are celebrated at the Signal Awards Event.

Can I buy additional Signal Awards statuettes for members of my team, clients and others if I win?

Yes, absolutely. All winners are encouraged to purchase additional Signal Awards statuettes for their team and clients.

Newsletter & staying informed

What is The Signal Newsletter?

The Signal Newsletter is the monthly email newsletter of Signal Awards.

Miscellaneous

Where does the money for the entry fees go?

Entry fees allow Signal Awards to operate on a day-to-day basis and are the most dependable way to support and sustain the administration and technology of a credible multi-tiered judging process and annual awards show.

How can I sponsor Signal Awards?

If you are interested in being considered as a sponsor of Signal Awards, please contact Alex McGrath via alex@webbyawards.com

Can I rent the list of Signal entrants or winners?

No. We do not rent or sell our entrant or winner lists.